Privacy Policy

Personal Information

When you create an account, we collect:

• Email address
• Name (optional)
• Password (encrypted)
• Account preferences and settings

Usage Information

We automatically collect:

• Pages visited and features used
• Time spent on different sections
• Device information (browser, operating system)
• IP address (for security and analytics)
• Error logs and performance data

Trading Data

If you use our trading features, we may collect:

• Trading journal entries (only what you choose to save)
• Chart analysis preferences
• Strategy notes and annotations
• Performance tracking data

We use your information to:

• Provide and improve our services
• Personalize your experience
• Send important service updates and notifications
• Analyze usage patterns to enhance features
• Ensure security and prevent fraud
• Comply with legal obligations
• Provide customer support

We do not: Sell your personal information to third parties, use your data for targeted advertising, or share your trading data with other users.

We may share your information only in these limited circumstances:

• Service Providers: With trusted third-party services that help us operate our platform (hosting, analytics, payment processing)
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you explicitly authorize us to share specific information

All third-party service providers are bound by confidentiality agreements and may only use your data to provide services to us.

We implement comprehensive security measures to protect your data:

• End-to-end encryption for sensitive data
• Secure HTTPS connections for all data transmission
• Regular security audits and vulnerability assessments
• Access controls and authentication measures
• Data backup and disaster recovery procedures
• Employee training on data protection

100% secure. We cannot guarantee absolute security.

We retain your information for as long as necessary to:

• Provide our services to you
• Comply with legal obligations
• Resolve disputes and enforce agreements
• Improve our services

When you delete your account, we will delete or anonymize your personal information within 30 days, except where we need to retain certain information for legal or legitimate business purposes.

You have the following rights regarding your personal information:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal data
• Portability: Request a copy of your data in a portable format
• Restriction: Limit how we process your data
• Objection: Object to certain types of processing

You can exercise these rights by contacting us at support@tradelens.ai. We will respond to your request within 30 days.

We use cookies and similar technologies to:

• Remember your preferences and settings
• Analyze how you use our service
• Improve our website performance
• Provide personalized content

You can control cookie settings through your browser preferences. However, disabling certain cookies may affect the functionality of our service.

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and that your information receives adequate protection.

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

• Posting the updated policy on our website
• Sending you an email notification
• Displaying a notice in our application

Your continued use of our service after any changes indicates your acceptance of the updated policy.

If you have any questions about this Privacy Policy or our data practices, please contact us: